Business and Retail Management, CC

This Certificate of Completion prepares individuals to manage a variety of retail sales operations or lines of merchandise. The program serves both entry-level job candidates and incumbent employees. The Western Association of Food Chains (WAFC), a nonprofit organization representing major food retailers, endorses the program. 

Program Learning Outcomes

1. Evaluate leadership styles, management strategies, and other tools that can be used to optimize effectiveness in planning, organizing, and leading a culturally diverse and inclusive workforce.
2. Evaluate and use technology to improve business processes, make data driven decisions, and enhance communication.
3. Analyze human resource needs, taking into consideration the legal, social and ethical implications for an organization.
4. Prepare and interpret financial statements needed to make informed and ethical decisions that meet financial performance measures and manage risk for an organization.
5. Analyze methods to improve merchandising decisions, manage inventory, and enhance the flow of good and services in supply chain management.