Business Management-Supervisory/Human Resources, CR

This certificate introduces Supervisory Skills and Human Resource Management techniques basic to the regulatory environment of Human Resource Management. Win-Win Negotiation techniques, Objective Performance Review Strategies, Ethical/ Professional Conduct, and Interviewing Techniques are explored. It is uniquely designed to accompany an individual’s previous experience and/or training in the workplace environment.

Program Learning Outcomes

1. Demonstrate a basic understanding of the Washington State Human Resource regulatory environment as it relates to Human Resource Risk Management.
2. Identify Objective Performance Criteria based on job descriptions and clear measurable expectations.
3. Critique the Leadership/Management relationship within simple ethical guidelines for professional conduct.