Administrative Office Support (CP)

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The following one-year program is available to students desiring job readiness training or refresher courses in basic office skills. Entry-level employment as a receptionist, general office assistant, call center representative, or retail representative is possible with this flexible certificate program.

Program Learning Outcomes

Effectively use a variety of computer software to accomplish office tasks.
Apply math concepts to typical business situations.
Effectively communicate orally and in writing in the context of common business practices.
Design, maintain, and evaluate office systems (paper flow, mail procedures, records management).
Work as a team member in an office environment to accomplish the goals of the organization.
Define, explain, correctly spell, and effectively use business terminology.

Required Courses (45 Credits)

Communication (5 Credits)

BSTEC 150 - Business English Credits: 5
or
ENGL& 101 - English Composition I Credits: 5

Computation (5 Credits)

LBM 140 - Business and Personal Mathematics Credits: 5
or
MATH& 107 - Math in Society Credits: 5

Keyboarding (3 Credits)

BSTEC 110 - Beginning Keyboarding Credits: 3
or
BSTEC 111 - Intermediate Keyboarding Credits: 3
With instructor permission if the student has a typing speed of 40+ NWPM

Business Technology (32 Credits)

ACCT& 201 - Principles of Accounting I Credits: 5
CIS 150 - Survey of Computing Credits: 4
BSTEC 141 - QuickBooks Credits: 4
BSTEC 155 - Communication Skills for Customer Service Credits: 4
BSTEC 160 - General Office Procedures Credits: 4
BSTEC 250 - Business Correspondence Credits: 5
BSTEC 254 - Document Formatting Credits: 5
And

Select one of the following:
BSTEC 117 - MS Excel Credits: 1
BSTEC 119 - MS Access Credits: 1
BSTEC 135 - Accounting Simulation/Service Business Credits: 1
BSTEC 136 - Accounting Simulation/Merchandising Business Credits: 1

Quarter by Quarter Plan

The following is a suggested sequence of courses to meet the requirements for this degree. This plan assumes a student starts in Fall Quarter, has tested into college-level English and Math, and wishes to maintain a full-time courseload. We strongly recommend students meet with an Advisor within their first 2 quarters at Olympic College to review their Quarter-By-Quarter Plan.