CIS 176 - PC Technical Support Essentials

Credits: 3

Fundamentals of hardware, operating systems, troubleshooting and customer interactions for the personal computing environment. Can be taken concurrently with CIS 276. This course helps prepare students for the CompTIA A part 1 (220-701 Essentials) certification exam.

Prerequisite: Working knowledge of MS Windows operating systems (file management, managing multiple windows and tasks).